Cancellation and Refund Policy

Cancellation and Refund Policy – clink Audio

 

Effective Date: 1st May 2023

Thank you for shopping with Clink Audio. We strive to provide our customers with high-quality premium True Wireless Stereo (TWS) products and a satisfying shopping experience. Please read our Cancellation and Refund Policy carefully to understand your rights and responsibilities.

Cancellation Policy:

  1. Order Cancellation by Customer:
    • Customers can cancel an order within twenty-four hours of placing it.
    • To cancel an order, customers must contact our Customer Support team at support@clinkaudio.com
    • If the order has not been processed or shipped, a full refund will be issued.
    • If the order has already been shipped, customers may need to follow the return process outlined in our Returns Policy.
  2. Cancellation by Clink Audio:
    • Clink Audio reserves the right to cancel an order under the following circumstances:
      • Product unavailability.
      • Inaccurate product or pricing information.
      • Suspicion of fraudulent activity.
    • In the event of cancellation by Clink Audio, a full refund will be issued.

Refund Policy:

  1. Refunds for Cancelled Orders:
    • Refunds for cancelled orders will be processed within five business days from the date of cancellation.
    • The refund will be issued using the same payment method used for the original purchase.
  2. Defective or Damaged Products:
    • If you receive a defective or damaged product, please contact our Customer Support team within twenty-four hours of receiving the product.
    • Provide clear images and a description of the defect or damage.
    • Depending on the situation, we will offer a replacement or a full refund.
  3. Refunds for Returns:
    • If you are not satisfied with your purchase and wish to return it, please refer to our Returns Policy for detailed instructions.
    • Refunds for returned products will be processed within twenty-four hours from the date of receiving the returned item.
    • The refund will be issued using the same payment method used for the original purchase.

Non-Refundable Items:

  • Certain items are non-refundable, including but not limited to:
    • Downloadable software or digital products.
    • Products that have been used, damaged, or altered by the customer.

 

 

 

Contact Us:

  • If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact our Customer Support team at support@clinkaudio.com

Changes to this Policy:

  • Clink Audio reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on our website.

 

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our Cancellation and Refund Policy.

 

Thank you for choosing Clink Audio. 

VIBE WITH CLINK.!

 

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